Case Management White Paper

I just finished a white paper on case management for Global 360, whose Case360 product comes the closest to my own view of what case management is all about. Click here to download the report. If you are interested in that topic, you might want to subscribe to my BPMN Case Management site, www.bpmncase.com.

By Bruce Silver|2009-08-05T11:43:19-07:00August 5th, 2009|BPMS|1 Comment

About the Author: Bruce Silver

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One Comment

Robert Shapiro October 10, 2009 at 5:41 am

The Nov 2009 WfMC meeting will be a Thought Leader Summit in Maidenhead, England, just outside of London. Nov 3: discussion of Case Management/Dynamic BPM. What is the emerging area? What is it not? How can we define the space so that products that actually fit the category are readily identified, and products which are not in the category are not mistaken for being in. See http://wfmc.org/november-member-meeting.html

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What Is BPMN?

BPMN 2.0 is the industry standard for business process modeling, defining the flow of activities comprising an end-to-end business process. It is a common language shared by business and IT users, in uses ranging from documentation to process analysis and improvement to execution on an automation engine.

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DMN is the industry standard for business decision modeling and execution without programming. A DMN model defines the structure of a business decision end-to-end and details the decision logic entirely in diagrams and tables... no programming required.

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By combining BPMN and DMN, you can create executable processes and pageflow apps without programming... entirely based on standards.

What Is Method and Style?

The BPMN standard defines a vocabulary of shapes and symbols that is widely used for documenting and analyzing business processes, but does not provide any methodology or guidance for using the language effectively. Method and Style applies additional conventions and methods on top of the BPMN specification to ensure that the process logic is revealed clearly and completely from the printed diagram.

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Companies waste enormous resources on creating models that cannot be understood by all stakeholders in business and IT. It doesn't have to be that way. Methodandstyle.com helps you professionalize your business modeling with training, learning resources, news and commentary.

Jump-Start Your Digital Transformation

The combination of BPMN and DMN enables Business Automation based on Low-Code - diagrams and tables, not programming. We provide training, consulting and mentoring to jump-start your digital transformation efforts.

“I learned a lot doing this exercise and I iterated many times before I liked it enough to send to you. I referenced the class materials many times while doing the exercise… I bought the 2nd Edition of your book, so now I have both editions. I think I’ve read them cover to cover at least 5 times, and I learn something new every time. It is definitely my BPMN bible!”

Susan Hollingsworth, Merrill Corporation

Thank you for the wonderful BPMN course. I am more excited than ever about how BPMN can bring the business and IT sides together and how it is instrumental in merging business process best practices together with technology.

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I am really very glad having accomplished the certification and also very thankful for the insight gained during the 3 days of the course training. Really appreciate the course contents and the effectiveness, looking forward to recommend it to all BPM-ers I know! Thanks again for the extensive coaching and support through the journey.

Tannistha Sengupta, Cognizant Technology Solutions

The class was extremely helpful for me, as was BPMNPro. I’m already mentoring team members that are doing process modeling with BPMN. Your approach to adding the Method and Style on top of the BPMN specification makes a huge difference in making the diagrams consistent and meaningful. I’ve bought fifteen copies of the BPMN Method and Style book for our team and they’ve already been a big help.

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Case Management White Paper