“I learned a lot doing this exercise and I iterated many times before I liked it enough to send to you. I referenced the class materials many times while doing the exercise… I bought the 2nd Edition of your book, so now I have both editions. I think I’ve read them cover to cover at least 5 times, and I learn something new every time. It is definitely my BPMN bible!” Susan Hollingsworth , Merrill Corporation Thank you for the wonderful BPMN course. I am more excited than ever about how BPMN can bring the business and IT sides together and how it is instrumental in merging business process best practices together with technology.