Products sold on methodandstyle.com are subject to the following standard terms and conditions:

Web/On-Demand Training and bpmnPRO

  1. Registration by credit card
    1. Invitations to the training and tool will be sent within one business day of registration, including successful completion of payment.
    2. The registration or accomanying correspondence must list each student by name and email address.
  2. Registration by purchase order
    1. Invitations to the training and tool will be sent within one business day of receipt of a valid purchase order.
    2. The purchase order or accompanying correspondence must list each student by name and email address.
    3. The purchase will be invoiced at the time of issuance of the invitations, payable Net 30 via ACH or paper check.
  3. Time limitation
    1. Access to the training video and tool will expire 60 days following issuance of the invitations.  Extensions may be purchased for an additional fee.
  4. Certification
    1. With BPMN and DMN Training, certification is included in the price.  Introduction to BPM and bpmnPRO do not include certification.
    2. For certification, student must pass an online exam and satisfactorily complete a mail-in exercise, and student may repeat either or both until accepted.
    3. The certification exercise must use the tool prescribed by the training.
    4. All certification requirements must be completed during the 60-day access period.  As stated above, extensions may be purchased.
  5. Refund
    1. If student is dissatisfied with the training within 5 days of receiving the invitations, I will issue a full refund.
    2. Failure to complete certification does not entitle student to a refund.

Live/Online or Live/Onsite Training

  1. Letter agreement
    1. Purchase of the training is secured by a letter agreement specifying the date, format, location, tool, and minimum number of students in the class, executed by an authorized individual in the client organization.
    2. The letter agreement must specify a valid purchase order number.
  2. Invoice
    1. Standard payment terms are invoicing upon completion of the class, payable Net 30 via ACH or paper check.
    2. If client is unable to meet Net30 requirement, invoice will be sent upon execution of the letter agreement.
  3. Travel expense
    1. For live/onsite training, client will be billed for travel expenses at cost, supported by an expense report and receipts.  The client may elect to include a fixed amount for travel expense included in the cost of the training, subject to fixing the date and location.
    2. Any rules and restrictions on travel expense must be specified in full at the time of agreement.
    3. In the case that the date or location of training changes after execution of the letter agreement, client is responsible for reimbursement of non-refundable travel expenses or penalties.
  4. Time limitation
    1. Access to the tool will expire 60 days following the class.  Extensions may be purchased for an additional fee.
  5. Certification
    1. Terms and conditions same as for Web/On-Demand training
    2. Failure to complete certification does not entitle student to a refund