Products sold on methodandstyle.com are subject to the following standard terms and conditions:
Web/On-Demand Training and bpmnPRO
- Registration by credit card
- Invitations to the training and tool will be sent within one business day of registration, including successful completion of payment.
- The registration or accomanying correspondence must list each student by name and email address.
- Registration by purchase order
- Invitations to the training and tool will be sent within one business day of receipt of a valid purchase order.
- The purchase order or accompanying correspondence must list each student by name and email address.
- The purchase will be invoiced at the time of issuance of the invitations, payable Net 30 via ACH or paper check.
- Time limitation
- Access to the training video and tool will expire 60 days following issuance of the invitations. Extensions may be purchased for an additional fee.
- Certification
- With BPMN and DMN Training, certification is included in the price. Introduction to BPM and bpmnPRO do not include certification.
- For certification, student must pass an online exam and satisfactorily complete a mail-in exercise, and student may repeat either or both until accepted.
- The certification exercise must use the tool prescribed by the training.
- All certification requirements must be completed during the 60-day access period. As stated above, extensions may be purchased.
- Refund
- If student is dissatisfied with the training within 5 days of receiving the invitations, I will issue a full refund.
- Failure to complete certification does not entitle student to a refund.
Live/Online or Live/Onsite Training
- Letter agreement
- Purchase of the training is secured by a letter agreement specifying the date, format, location, tool, and minimum number of students in the class, executed by an authorized individual in the client organization.
- The letter agreement must specify a valid purchase order number.
- Invoice
- Standard payment terms are invoicing upon completion of the class, payable Net 30 via ACH or paper check.
- If client is unable to meet Net30 requirement, invoice will be sent upon execution of the letter agreement.
- Travel expense
- For live/onsite training, client will be billed for travel expenses at cost, supported by an expense report and receipts. The client may elect to include a fixed amount for travel expense included in the cost of the training, subject to fixing the date and location.
- Any rules and restrictions on travel expense must be specified in full at the time of agreement.
- In the case that the date or location of training changes after execution of the letter agreement, client is responsible for reimbursement of non-refundable travel expenses or penalties.
- Time limitation
- Access to the tool will expire 60 days following the class. Extensions may be purchased for an additional fee.
- Certification
- Terms and conditions same as for Web/On-Demand training
- Failure to complete certification does not entitle student to a refund